Tell Us Once

With Zipporah working with a large number of Registration Services throughout the U.K, it’s important for us to be up to date with any changes to services or processes within the sector in order to enable us to understand whether these potential changes could be incorporated within our solution. A programme that is currently being rolled out across the UK is ‘Tell Us Once’, which removes the need for customers to provide information to government many times when they are least likely to want to keep repeating themselves.

The birth of a child or losing a loved one is hard enough without the stress of paperwork and telephone calls to make. Research has shown that the average bereaved family contacts central and local government 7 or 8 times following bereavement. Tell Us Once aims to ease this burden by allowing people to tell multiple government agencies about a death or birth, at the same time.

Shortly, local authorities across the country will be introducing this national service which they hope will make things easier for public. The new service, which will usually be offered at your death/birth registration appointment, will mean that you can just tell them once and they will in turn, on your behalf, notify organisations that participate in the service.

Zipporah’s solution will be key to ensure that the booking and processing of a ‘Tell us once’ appointment is both simple and correct for staff and public, thus preventing people having to be told twice.